AGB

Terms of Service

Last Updated: August 17, 2026

OVERVIEW

Welcome to mitvy.shop. The terms "we", "us", and "our" refer to mitvy.shop, operated by Q Team ApS.

Q Team ApS operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). mitvy.shop is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein (collectively, the "Terms"), describe your rights and responsibilities when you access or use the Services.

Please read these Terms carefully. They contain important information regarding your legal rights, obligations, warranties, limitations of liability, and other matters relating to your use of our Services.

By visiting, interacting with, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms or our Privacy Policy, you should not access or use the Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your country, state, or province of residence, or that you have obtained all necessary consent required by applicable law.

To use certain Services, including purchasing products from our online store, you may be required to provide information such as your name, email address, billing information, payment details, and shipping address.

You represent and warrant that all information you provide is accurate, current, and complete and that you have the right to provide such information.

You are responsible for maintaining the confidentiality and security of your account credentials and for activities conducted through your account. You may not sell, transfer, assign, or license your account to another person without our authorization.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to display and describe our products accurately. However, colors, dimensions, appearance, and other visual characteristics may vary depending on your device, screen settings, photography, manufacturing variations, and other factors.

We do not guarantee that the appearance of a product on your screen will exactly match the physical product you receive.

Product descriptions, specifications, prices, and availability may be updated from time to time without prior notice.

We reserve the right to discontinue products or limit quantities offered to any person, geographic area, or jurisdiction where permitted by applicable law.

Nothing in this section limits any statutory rights or legal guarantees available to consumers under applicable law.

SECTION 3 - ORDERS

When you place an order through mitvy.shop, you are making an offer to purchase the selected products.

We reserve the right to accept, reject, limit, or cancel an order where permitted by applicable law, including in cases involving suspected fraud, incorrect pricing, product unavailability, payment problems, or inaccurate customer information.

An order is considered accepted when we confirm acceptance or otherwise process the order in accordance with our normal order procedures.

Payment must be successfully authorized and processed before an order can be completed.

Please review your order carefully before submitting it. If you need to request a cancellation or modification, contact us as soon as possible at a01057582927@gmail.com. We cannot guarantee that an order can be changed or cancelled after processing or shipment has begun.

If we cancel or materially change an order, we will make reasonable efforts to notify you using the contact information provided when the order was placed.

Returns, exchanges, cancellations, and refunds are subject to our Return & Refund Policy and applicable consumer protection laws.

Products purchased through our store are intended for lawful personal or household use unless otherwise expressly agreed.

SECTION 4 - PRICES AND BILLING

Product prices, discounts, promotions, and offers may change without prior notice.

The price applicable to your purchase will generally be the price displayed when you submit your order, subject to correction of obvious pricing or technical errors as permitted by applicable law.

Any applicable taxes, shipping charges, customs duties, import fees, or other charges will be displayed or communicated where required and applicable.

You agree to provide accurate, complete, and current billing, payment, shipping, and account information.

By providing payment information, you represent that you are authorized to use the selected payment method and authorize us and our payment service providers to process the applicable charges.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery estimates provided through mitvy.shop are estimates unless expressly stated otherwise.

Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, customs procedures, severe weather, public holidays, transportation disruptions, and other unforeseen events.

Where mandatory consumer protection laws establish different rules regarding delivery, risk of loss, or responsibility for goods during transportation, those statutory rules will apply.

For additional information regarding order processing, shipping methods, estimated delivery times, and shipping charges, please refer to our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

The Services, including their design, text, graphics, logos, images, videos, audio, software, product information, and other content, may be owned by or licensed to Q Team ApS, mitvy.shop, Shopify, or applicable third parties and may be protected by intellectual property laws.

Unless otherwise permitted by applicable law or expressly authorized by us, you may not reproduce, distribute, modify, publish, publicly display, transmit, sell, license, or commercially exploit protected content from the Services.

The names, logos, product names, designs, and slogans appearing through the Services may constitute trademarks or other protected intellectual property belonging to their respective owners.

Nothing in these Terms grants you ownership of any intellectual property rights associated with the Services.

SECTION 7 - OPTIONAL TOOLS

We may provide access to tools, applications, integrations, or services offered by third parties.

We may not monitor or control these third-party tools. Unless otherwise required by applicable law, access to such tools may be provided on an "as is" and "as available" basis.

Your use of third-party tools may also be governed by the terms and privacy policies of the applicable third-party providers.

We may introduce additional features, tools, or resources in the future. Unless otherwise stated, such features will form part of the Services and will be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to websites, services, or content operated by third parties.

We are not responsible for the content, accuracy, availability, security, privacy practices, products, or services of independent third-party websites.

Accessing third-party websites is at your discretion. You should review the applicable third party's terms, conditions, and privacy policies before providing personal information or completing transactions.

Questions or complaints regarding third-party products or services should generally be directed to the applicable third-party provider.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

mitvy.shop is powered by Shopify, which provides the e-commerce technology that enables us to offer the Services.

However, purchases made through our store are transactions between you and Q Team ApS / mitvy.shop, unless expressly stated otherwise.

Shopify is not the seller of the products offered by mitvy.shop.

Your use of Shopify-related technology may also be subject to applicable Shopify terms and privacy practices.

Nothing in this section excludes or limits rights or remedies that cannot lawfully be excluded under applicable consumer protection laws.

SECTION 10 - PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy and applicable data protection laws.

Because our store is powered by Shopify, Shopify and other service providers may process certain personal information as necessary to provide hosting, payment, security, analytics, fulfillment, and other services.

Please review our Privacy Policy for additional information about how personal information is collected, used, disclosed, stored, and otherwise processed.

SECTION 11 - FEEDBACK

If you voluntarily submit reviews, suggestions, ideas, comments, photographs, or other feedback ("Feedback"), you grant us, to the extent permitted by applicable law, a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, display, and distribute that Feedback for legitimate business purposes.

You represent that you have the necessary rights to submit such Feedback and that it does not unlawfully infringe the rights of another person.

Feedback must not contain unlawful, defamatory, abusive, fraudulent, obscene, malicious, or infringing material.

We may moderate or remove Feedback where reasonably necessary and permitted by applicable law.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Information on our website may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping charges, or delivery estimates.

Where permitted by applicable law, we reserve the right to correct errors, update information, and make appropriate changes.

If an error materially affects an order you have already placed, we will handle the matter in accordance with applicable consumer protection laws.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes.

You must not use the Services:

  • For unlawful, fraudulent, or malicious purposes;

  • To violate applicable laws or regulations;

  • To infringe intellectual property or other rights;

  • To harass, threaten, abuse, defame, or harm another person;

  • To submit intentionally false or misleading information;

  • To distribute viruses, malware, or other harmful code;

  • To conduct unauthorized scraping, data extraction, or automated access;

  • To interfere with the security or proper operation of the Services;

  • To engage in phishing, spam, impersonation, or fraudulent activity;

  • To collect personal information about others unlawfully; or

  • To circumvent technical measures designed to protect or restrict access to the Services.

We may restrict or terminate access to the Services where we reasonably determine that these Terms have been violated, subject to applicable law.

SECTION 14 - AUTOMATED SYSTEMS AND AGENTS

Automated software, bots, agents, or similar systems must not access or interact with the Services in a manner that violates applicable law, these Terms, or reasonable technical restrictions implemented by us or our service providers.

Automated systems must not attempt to circumvent CAPTCHAs, access controls, security systems, rate limits, or other measures intended to protect the Services.

We reserve the right to restrict automated access where reasonably necessary to protect our Services, customers, systems, or legal rights.

SECTION 15 - TERMINATION

You may stop using the Services at any time.

We may suspend or terminate access to the Services where reasonably necessary, including in response to material violations of these Terms, fraud, misuse, security threats, or legal requirements.

Termination does not affect rights or obligations that arose before termination.

Provisions that by their nature should survive termination, including provisions concerning intellectual property, liability, applicable law, and outstanding payment obligations, will continue to apply where appropriate.

SECTION 16 - DISCLAIMER OF WARRANTIES

We make reasonable efforts to provide accurate, reliable, and secure Services.

However, except where warranties or guarantees are required by applicable law, we do not guarantee that the Services will always be uninterrupted, error-free, completely secure, or available at all times.

Nothing in these Terms excludes or limits statutory warranties, guarantees, remedies, or consumer rights that cannot legally be excluded or limited.

SECTION 17 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Q Team ApS, mitvy.shop, and their respective directors, employees, agents, contractors, and service providers will not be liable for indirect, incidental, special, or consequential losses arising from use of the Services where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms is intended to restrict mandatory rights or remedies available to consumers under applicable consumer protection laws.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, claims, or reasonable costs arising directly from your unlawful use of the Services, your material breach of these Terms, or your infringement of another person's rights.

Nothing in this section creates an obligation that would be prohibited or unenforceable under applicable consumer law.

SECTION 19 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in full force and effect.

SECTION 20 - WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.

These Terms, together with the policies and notices referenced herein, constitute the agreement governing your use of the Services, subject to any mandatory rights provided by applicable law.

SECTION 21 - ASSIGNMENT

You may not assign or transfer your contractual rights or obligations under these Terms where such transfer would materially affect our rights or obligations without our prior written consent, except where applicable law provides otherwise.

We may transfer our rights or obligations in connection with a legitimate business restructuring, merger, acquisition, or transfer of the business, subject to applicable law and without reducing your statutory rights.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide the Services are governed by the laws of Denmark, without prejudice to any mandatory consumer protection rights you may have under the laws of your country of residence.

If you are a consumer residing in the European Union or another jurisdiction that provides mandatory consumer protections, nothing in these Terms deprives you of protections that cannot lawfully be excluded by agreement.

Any dispute will be handled by the competent courts in accordance with applicable jurisdiction and consumer protection rules.

SECTION 23 - HEADINGS

Headings in these Terms are provided for convenience and organization only and do not affect the interpretation of the provisions.

SECTION 24 - CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, business practices, technology, or legal requirements.

The current version will be published on this page together with its effective or updated date where appropriate.

Where applicable law requires notice of material changes, we will provide such notice.

Your continued use of the Services after an update will be subject to the updated Terms, except where applicable law requires additional consent.

SECTION 25 - CONTACT INFORMATION

If you have questions about these Terms of Service, your order, or our Services, please contact us using the information below:

Trade Name: mitvy.shop
Company Name: Q Team ApS
Legal Representative / Director: Cecillie Reinholdt Sandsdal
Email: a01057582927@gmail.com
Phone: 30484449
Business Address: Kanalvej 1A, 1. 1, 2800 Kongens Lyngby, Denmark
CVR / Company Registration Number: 46484886
Country: Denmark